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Neighbourhood Housing Advisor

Salary £28,236.28
Location Pontypool
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

We are recruiting for a Neighbourhood Housing Advisor to join our Housing Team.

You will provide a responsive and high quality customer-focused housing management service, in accordance with the Associations policies and procedures. Working in partnership to provide advice, guidance, support, influence and coaching to contract holders in identifying contract related issues and develop appropriate interventions.

You will have a highly supportive line manager who will check in with you regularly to support you to perform well, help you sustain your well-being so that you flourish at work and coach you to continually grow your knowledge and skills. They will have your back and be available to you when you need them. They will listen to you, give you clarity and direction and make you feel included so that you cannot fail to have a highly positive experience at work.

Here’s what The Team says about working for Melin

Hours: 35 per week 

Base: Hybrid Working – Office & Home

We’ve recently announced that we are starting a programme of work to explore how to merge both associations into a new organisation. We will provide updates throughout the process on our website and social media and we’d like to reassure you that our services will continue as usual. An update on these timelines and the programme of work for 2024 will be provided by the end of 2023.  If you would like further information this can be discussed at interview.

In your application, please include your CV redacting all personal details and make sure you tell us how you meet the Person Specification, as this helps us to make shortlisting decisions.

We want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.

If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you. 

Closing Date:  8 May 2024 23.59pm

Interviews:  14 May 2024

Melin Homes is a leading Housing Association in south east Wales. As a Registered Social Landlord, we provide affordable homes and services to our residents and communities. Our values define us, and people are at the heart of everything we do, ensuring we make a genuine and positive difference to the lives of our residents and communities.

We support people within their homes, providing high-quality social housing to those who need it, and specialist advice in areas such as money, energy, and employment. We exist to create opportunities for people and communities to thrive.

To help you understand more about the role and Melin, please refer to the “Recruitment Pack” in the 'Documents' section at the bottom of the page.

Everyone is welcome here. When you join us, we will make sure you are included, involved and valued for who you are as well as what you do. You can ask questions if you don’t know, you can offer your perspective and it will be valued. You will have a voice here and it will be listened to.

You will bring unique qualities and experience that will help us make work better for everyone. You will spot things that others haven’t, and we encourage you to put forward your ideas and suggestions for how to continually improve things. We recognise that everyone is different in many ways, and we value that difference. We want you to truly belong here.

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